We take your privacy data protection seriously and we abide by the UK and EU General Data Protection Rules (GDPR).
We believe in full transparency and details of how your data is stored and processed can be found by clicking here.
By using our website you are agreeing for us to hold your personal data to enable us to identify you as a customer, communicate with you and process/deliver or collect goods purchased.
The personal data that we hold includes:-
- email address
- home address (for field or home based users)
- telephone number and/or mobile
We value your privacy and can confirm that we would never sell your personal data to a third party. Our data processors will also keep your personal details protected whilst your order is processed and to facilitate the delivery.
Data Processing for Orders
When an order is processed from our website (SSL encrypted) it then drops into our back-office system (SSL encrypted cloud based platform) ready for processing and delivery.
Data Processing for Delivery
Data is transferred into a secure online portal or onto hard copy delivery notes which are returned to the office as proof of delivery at the end of the day. Drivers are assigned an individual route plan to their PDA (Personal Digital Assistant / smart phone) and can only see their own route. The driver delivers to the address shown on the order and customer information is shown here until the delivery/collection is completed or once the route has ended (min 1 day - max 5 days).